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Oracle NetSuite
NetSuite Services for Every Stage of Your Business
Azdan delivers the full range of NetSuite services across the Middle East — from initial NetSuite implementation and data migration through to NetSuite managed services, customization, integration, and Oracle EPM. One certified partner for every stage.
4.8/5
200+ Implementations delivered
Real Estate
Automotive
Manufacturing
Retail & Wholesale
Real Estate
Automotive
Manufacturing
Retail & Wholesale
The full NetSuite lifecycle, from initial scoping through to ongoing managed support, delivered by consultants who know the platform and the region.
200+
Implementations
Across the UAE, Saudi Arabia, Egypt, and beyond
20+
Companies Advised
From the GCC and North Africa to Europe and Asia Pacific
4
E-invoicing Solutions
UAE, Saudi Arabia, Egypt, and Jordan — natively in NetSuite
#1
ECEMEA Solution Provider of the Year
Oracle's highest regional recognition for NetSuite solution providers
Services
NetSuite Services Tailored to Your Business
Azdan's NetSuite services cover every phase of the platform lifecycle. Whether you're running a first NetSuite implementation or moving existing operations onto managed services, our consultants configure and support the system your business actually runs.
Oracle NetSuite Implementation
A structured, fixed-fee implementation scoped to your processes — covering discovery, configuration, data migration, training, and go-live.
Business process mapping and gap analysis- System configuration across all agreed modules
- Data migration, testing, training, and go-live
Oracle NetSuite Support
Reactive support from named consultants who know your environment — SLA-backed response times and a direct line to the right person when something needs fixing.
- Named consultant assigned to your account
- SLA-backed response times by issue severity
- Bug fixes, configuration corrections, and user queries
Oracle NetSuite Customization
NetSuite customization and integration services from Azdan extend the platform to match your processes — not the other way around. From SuiteScript development to third-party API integrations, every NetSuite service is delivered by certified consultants.
- SuiteScript development — custom logic, automations, and validations
- SuiteFlow — complex approval and process workflow automation
- Custom reports, saved searches, and dashboard KPIs
Oracle NetSuite Integration
Connect NetSuite to third-party platforms, payment gateways, and business systems — clean data flows, no manual reconciliation, no middleware overhead.
- REST and SOAP API integrations with third-party systems
- E-commerce connectors — Shopify, Magento, and others
Payment gateway and banking system integration
NetSuite Managed Services — Our NetSuite managed services keep your system performing after go-live. Dedicated support, proactive monitoring, and a named consultant who knows your configuration — all included in Azdan's managed services model.
Client Stories
Real results across 200+ implementations in the Middle East. See how Azdan clients have reduced manual work, improved decision accuracy, and gone live on time.
Explore Case Studies
NetSuite Planning and Budgeting
Oracle EPM Planning, Budgeting, and Financial Consolidation
Oracle EPM implementation for enterprise-grade planning and financial consolidation — delivered by Azdan's certified EPM consultants inside your NetSuite environment.
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- Financial planning, budgeting, and forecasting models
- Multi-entity consolidation and intercompany eliminations
- Integrated reporting connecting EPM to NetSuite financials
- Faster closes and tighter forecasts across the group
Industries
Industries We Serve
Azdan has delivered NetSuite custom implementations across the Middle East's most active sectors.
Automotive
Inventory, sales order management, and multi-entity financials for automotive distributors and dealers across the region.
Real Estate
Property sales, lease management, project costing, and e-invoicing for developers and property managers across the GCC.
Investment
Automating fund accounting, managing portfolio data, and streamlining investor reporting.
FAQ
Common Questions About NetSuite
We’ve worked with dozens of fast-moving teams—so we know what comes up before your first call. Here’s what you should know.
Get to Know More
How long does a NetSuite implementation take?
A NetSuite implementation with Azdan takes between 6 and 12 weeks for a focused single-entity deployment, and longer for multi-entity or multi-module projects.
What does the Azdan implementation process look like?
Every Azdan NetSuite implementation follows a structured seven-phase methodology: discovery and scoping, solution design, system configuration, data migration, user acceptance testing, end-user training, and go-live.
Does an Azdan implementation include data migration?
Yes. Every Azdan implementation includes a full data migration cycle covering extraction from the legacy system, transformation to NetSuite's data model, data quality validation, and controlled loading into the live environment.
How does Azdan handle customizations and third-party integrations?
Azdan builds all NetSuite customisations natively using Oracle's SuiteScript and SuiteFlow development frameworks, and delivers integrations through NetSuite's SuiteCloud platform. Before any custom development begins, Azdan consultants assess whether native NetSuite configuration or an existing module can achieve the same outcome.
What happens when requirements change during an implementation project?
Requirement changes are managed through a formal change control process. Any requirement that falls outside the agreed project scope is documented, assessed for timeline and budget impact, and formally approved before work begins.
How disruptive is a NetSuite go-live to business operations?
A well-managed NetSuite go-live causes minimal operational disruption. Azdan runs parallel testing and user acceptance phases before go-live, schedules the cutover during a low-activity window, and provides dedicated hypercare support for the weeks immediately following launch.
What post-go-live support does Azdan provide?
Azdan offers structured managed service agreements covering system monitoring, functional issue resolution, configuration changes, and Oracle NetSuite platform update management. Support is delivered by the same certified consultants who built the system — not a general helpdesk.
How does Azdan handle Oracle NetSuite's biannual platform updates?
Oracle releases two major NetSuite platform updates every year. Azdan managed service clients receive advance notification of changes relevant to their configuration, compatibility testing in a sandbox environment before each update is applied to production, and resolution of any post-update issues.
What are Azdan's support hours and geographic coverage?
Azdan operates managed service support across the Middle East with consultants based in the UAE, Saudi Arabia, and Egypt, covering the GCC working week. Support tiers and SLAs are defined in each client's managed service agreement.
Do Azdan clients get a dedicated consultant after go-live?
Yes. Managed service clients are assigned a named functional consultant with direct knowledge of their system configuration and business processes. Every support request is handled by someone who already understands the environment — not a new consultant reading from a ticket with no prior context.
Can Azdan support organizations that already have an internal NetSuite administrator?
Yes, and this is a common support model for Azdan clients. Internal administrators manage day-to-day system operations while Azdan handles complex configuration changes, custom development, integration maintenance, and Oracle platform update management.
What if an organization needs to add modules or entities after go-live?
NetSuite is architected to expand within a single platform — adding modules, subsidiaries, users, or integrations post-go-live does not require a new system or a new implementation. Azdan manages all expansion projects through the same scoped delivery methodology used for the original implementation.
How is Oracle NetSuite licensed?
Oracle NetSuite is licensed as an annual subscription. The licence fee is calculated by Oracle based on three variables: the number of named users, the modules activated on the account, and the number of legal entities or subsidiaries. License fees are set directly by Oracle and are separate from Azdan's implementation and managed service fees.
What determines the cost of a NetSuite implementation with Azdan?
NetSuite implementation cost with Azdan is determined by four factors: the number and complexity of modules being configured, the number of legal entities and subsidiaries in scope, the volume and quality of historical data being migrated, and the number of third-party integrations required.
Is there a minimum contract term for an Oracle NetSuite license?
Oracle's standard NetSuite licence is an annual subscription, renewed each year. Multi-year agreements are available from Oracle and may carry pricing advantages depending on user count and committed modules.
How does NetSuite licensing scale as an organisation grows?
NetSuite licensing scales additively within a single platform. Adding users, activating new modules, or bringing additional subsidiaries onto the account adjusts the annual license fee — it does not require migrating to a different system or restarting an implementation.
What is the difference between the Oracle NetSuite license fee and Azdan's fees?
The Oracle NetSuite license fee covers access to the platform, activated modules, Oracle's standard support, and biannual platform updates — paid annually to Oracle. Azdan's fees are separate and cover implementation services, custom development, third-party integration, and ongoing managed support.
Is NetSuite cost-effective for mid-market businesses in the Middle East?
Oracle NetSuite is designed for mid-market and enterprise businesses — organizations with revenue above USD 5 million, multiple entities, or complex operational requirements. For businesses in the UAE, Saudi Arabia, and broader Middle East operating across multiple subsidiaries or requiring compliance, NetSuite's single-platform architecture eliminates the cost and complexity of maintaining separate systems for ERP, HR, compliance, and reporting.
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