.svg)
Oracle NetSuite
NetSuite Implementation
Built for How You Actually Operate
Scoped to your processes. Delivered by consultants with real Middle East experience.
200+
Implementations delivered across the Middle East and beyond
Azdan's NetSuite implementations are scoped to your processes and delivered by consultants with real Middle East experience.
NetSuite-certified consultants
Fixed-fee NetSuite delivery
Post-go-live support included
Discovery & Solution Design
Poor scoping is where most NetSuite projects fail. Azdan maps your processes, identifies gaps, and produces a signed BRD that becomes the fixed-fee blueprint for everything that follows.
Business process mapping — finance, operations, and procurement- Gap analysis — configure, extend, or build against your requirements
- Module and entity scoping — modules, subsidiaries, and data model
- Fixed-fee statement of work — cost, timeline, and acceptance criteria
Book a Discovery Call
Who it’s for
Finance and operations leaders evaluating NetSuite or needing a properly scoped rebuild.
Outcome
A signed, fixed-fee blueprint covering every requirement, module, and milestone.
Configuration, Build & Migration
Configured to your chart of accounts, approval structures, and workflows. Where NetSuite falls short, Azdan extends it natively. Data is migrated in parallel — extracted, validated, and loaded before go-live.
- System configuration — chart of accounts, tax, and multi-currency
- Localization — ZATCA, UAE e-invoicing, and GCC financial instruments
- Custom development — SuiteScript and SuiteFlow, fully documented
- Data migration — extraction, validation, and production loading
Book a Discovery Call
Who it’s for
IT leads and system administrators managing technical architecture, integrations, and data migration.
Outcome
A configured, tested environment reflecting your actual structure — clean data, no deferred compliance work.
Training, Go-Live & Managed Support
Go-live means nothing if the team can’t use the system. Azdan covers UAT, role-based training, and hypercare — then stays engaged through managed service for updates and expansions.
- User acceptance testing — real scenarios tested by your team before handover
- Role-based training — finance, operations, and procurement on their workflows
- Go-live cutover — planned and rehearsed with a clear rollback decision point
- Managed service — named consultant post-go-live for updates and expansions
Book a Discovery Call
Who it’s for
Business users and team leads who need to operate the system confidently from day one without relying on IT.
Outcome
Your team goes live confident. The system is used as designed and every update handled without disruption.
Implementation Delivery
From scoping through to go-live
A structured, fixed-fee implementation covering every phase from business requirements through configuration, data migration, testing, training, and cutover — delivered by certified Oracle NetSuite consultants.
This includes:
- Business requirements document and gap analysis
- Full system configuration across all agreed modules
- Data migration — extraction, validation, and production loading
- User acceptance testing and role-based training
Post-Go-Live Support
Managed service and ongoing partnership
A structured managed service agreement that keeps Azdan’s consultants engaged after go-live — covering Oracle’s biannual platform updates, SLA-backed issue resolution, and expansion projects as your business evolves.
This includes:
- Named consultant with knowledge of your environment
- Oracle platform update management
- Configuration changes, integrations, and module expansions
- SLA-backed response times by issue severity
FAQ
Common Questions About NetSuite
We’ve worked with dozens of fast-moving teams—so we know what comes up before your first call. Here’s what you should know.
Get to Know More
How long does a NetSuite implementation take?
A NetSuite implementation with Azdan takes between 6 and 12 weeks for a focused single-entity deployment, and longer for multi-entity or multi-module projects.
What does the Azdan implementation process look like?
Every Azdan NetSuite implementation follows a structured seven-phase methodology: discovery and scoping, solution design, system configuration, data migration, user acceptance testing, end-user training, and go-live.
Does an Azdan implementation include data migration?
Yes. Every Azdan implementation includes a full data migration cycle covering extraction from the legacy system, transformation to NetSuite's data model, data quality validation, and controlled loading into the live environment.
How does Azdan handle customizations and third-party integrations?
Azdan builds all NetSuite customisations natively using Oracle's SuiteScript and SuiteFlow development frameworks, and delivers integrations through NetSuite's SuiteCloud platform. Before any custom development begins, Azdan consultants assess whether native NetSuite configuration or an existing module can achieve the same outcome.
What happens when requirements change during an implementation project?
Requirement changes are managed through a formal change control process. Any requirement that falls outside the agreed project scope is documented, assessed for timeline and budget impact, and formally approved before work begins.
How disruptive is a NetSuite go-live to business operations?
A well-managed NetSuite go-live causes minimal operational disruption. Azdan runs parallel testing and user acceptance phases before go-live, schedules the cutover during a low-activity window, and provides dedicated hypercare support for the weeks immediately following launch.
What post-go-live support does Azdan provide?
Azdan offers structured managed service agreements covering system monitoring, functional issue resolution, configuration changes, and Oracle NetSuite platform update management. Support is delivered by the same certified consultants who built the system — not a general helpdesk.
How does Azdan handle Oracle NetSuite's biannual platform updates?
Oracle releases two major NetSuite platform updates every year. Azdan managed service clients receive advance notification of changes relevant to their configuration, compatibility testing in a sandbox environment before each update is applied to production, and resolution of any post-update issues.
What are Azdan's support hours and geographic coverage?
Azdan operates managed service support across the Middle East with consultants based in the UAE, Saudi Arabia, and Egypt, covering the GCC working week. Support tiers and SLAs are defined in each client's managed service agreement.
Do Azdan clients get a dedicated consultant after go-live?
Yes. Managed service clients are assigned a named functional consultant with direct knowledge of their system configuration and business processes. Every support request is handled by someone who already understands the environment — not a new consultant reading from a ticket with no prior context.
Can Azdan support organizations that already have an internal NetSuite administrator?
Yes, and this is a common support model for Azdan clients. Internal administrators manage day-to-day system operations while Azdan handles complex configuration changes, custom development, integration maintenance, and Oracle platform update management.
What if an organization needs to add modules or entities after go-live?
NetSuite is architected to expand within a single platform — adding modules, subsidiaries, users, or integrations post-go-live does not require a new system or a new implementation. Azdan manages all expansion projects through the same scoped delivery methodology used for the original implementation.
How is Oracle NetSuite licensed?
Oracle NetSuite is licensed as an annual subscription. The licence fee is calculated by Oracle based on three variables: the number of named users, the modules activated on the account, and the number of legal entities or subsidiaries. License fees are set directly by Oracle and are separate from Azdan's implementation and managed service fees.
What determines the cost of a NetSuite implementation with Azdan?
NetSuite implementation cost with Azdan is determined by four factors: the number and complexity of modules being configured, the number of legal entities and subsidiaries in scope, the volume and quality of historical data being migrated, and the number of third-party integrations required.
Is there a minimum contract term for an Oracle NetSuite license?
Oracle's standard NetSuite licence is an annual subscription, renewed each year. Multi-year agreements are available from Oracle and may carry pricing advantages depending on user count and committed modules.
How does NetSuite licensing scale as an organisation grows?
NetSuite licensing scales additively within a single platform. Adding users, activating new modules, or bringing additional subsidiaries onto the account adjusts the annual license fee — it does not require migrating to a different system or restarting an implementation.
What is the difference between the Oracle NetSuite license fee and Azdan's fees?
The Oracle NetSuite license fee covers access to the platform, activated modules, Oracle's standard support, and biannual platform updates — paid annually to Oracle. Azdan's fees are separate and cover implementation services, custom development, third-party integration, and ongoing managed support.
Is NetSuite cost-effective for mid-market businesses in the Middle East?
Oracle NetSuite is designed for mid-market and enterprise businesses — organizations with revenue above USD 5 million, multiple entities, or complex operational requirements. For businesses in the UAE, Saudi Arabia, and broader Middle East operating across multiple subsidiaries or requiring compliance, NetSuite's single-platform architecture eliminates the cost and complexity of maintaining separate systems for ERP, HR, compliance, and reporting.
Get Started
Ready to Strategize Your Next Move?
Let’s talk about your next milestone
