Success Story | Reach Group
Reach Group Streamlined Growth with NetSuite
About Reach Group
Reach Group, established in 1999, has grown into a regional leader in providing comprehensive operational and strategic solutions to a diverse clientele in both the public and private sectors. As a subsidiary of the IHC Group, Reach group has expanded its capabilities by acquiring multiple subsidiaries, enabling it to offer tailored business solutions across various industries. The company is dedicated to delivering innovative, high-quality services that align with the UAE Vision 2030, particularly in promoting Emiratization and empowering local talent.
Company
Reach Group
Location
United Arab Emirates
Industry
Services Companies
Azdan Solution
Oracle NetSuite
Employees
200-500 Employees
Business Situation
Reach Group faced several key challenges as it expanded its operations:
Operational Complexity: Managing a growing portfolio of subsidiaries across multiple industries introduced significant operational complexity, making it difficult to maintain efficiency and consistency.
Talent Management: With a workforce of over 20,000 employees, managing talent acquisition, retention, and deployment across diverse sectors was a major challenge.
Scalability: As the company grew, the need for scalable solutions that could support its expanding operations and client base became increasingly critical.
Digital Transformation: The company needed to stay ahead of the curve in digital innovation, ensuring that its processes and services were aligned with the latest technological advancements, including Safe Cognitive AI and advanced cybersecurity measures.
Solution
Reach Group addressed its challenges by implementing a centralized management platform to streamline operations, investing in advanced HR and BPO solutions for efficient talent management, upgrading its IT infrastructure for scalability, and embracing digital transformation through Safe Cognitive AI and cybersecurity enhancements to maintain technological leadership.
Results
The implementation of these solutions yielded significant results for Reach Group:
Improved Efficiency: NetSuite's centralized management system reduced operational redundancies and improved coordination across subsidiaries by 24%, leading to a more efficient and streamlined operation.
Enhanced Talent Management: NetSuite's advanced HR solutions increased employee satisfaction, improved talent retention, and enabled more effective workforce deployment, driving overall company success.
Scalable Growth: NetSuite's scalable infrastructure allowed Reach Group to expand its operations seamlessly, while maintaining high standards of service and operational excellence.
